Now with incident management and machine logbook
With the maintenance software Smartenance, Festo has ushered machine and system maintenance into the digital era. Maintenance teams no longer need paper and pen, and long communication channels are a thing of the past. Festo now offers the software Smartenance with more functions and new licence packages.
Maintenance and incident management couldn’t be easier with the maintenance software Smartenance. It provides an easy and reliable means of maintaining machines and systems, and can be used without being installed, directly in a browser and as a mobile app. All upcoming maintenance tasks are displayed clearly with pictures and step-by-step instructions.
With Smartenance, production managers upload all important maintenance planning data to the cloud so that it is available to all maintenance engineers at any time. Production managers create maintenance plans on a desktop, and the maintenance team can then view these plans directly at the system using an app on their smartphone or tablet. Incidents can be reported on the go and appropriate corrective measures can be documented.
The new functions
The previous range of functions now makes up the “Smartenance Basic” package. The new “Smartenance Advanced” package adds to these functions. With the familiar interface and user guidance, users will find all the relevant information about their machines and systems in one tool, the digital logbook. “This digital logbook came about following customer requests. All events are stored there so that the maintenance documentation is always up to date. This means that users have an even better overview”, says Martin Neumann, Product Manager for Smartenance.
Another added function is the reporting of incidents using a ticket system. The maintenance team documents all repair work in the new machine logbook. A convenient search function provides an overview of what was done when on what machine, and how it was repaired.
In addition to incident management and the machine logbook, the third licence package “Smartenance Premium” includes a data interface for even more flexibility. Using the data interface, maintenance technicians can integrate Smartenance into their own application environment and in this way automate further processes. Information can be automatically imported into or exported from Smartenance. This means that event-based maintenance management is also possible. The licences for the three Smartenance versions can be purchased via the Festo App World. Interested parties can also test Smartenance free of charge for four weeks first.
Numerous customers in the automotive, food and packaging industries use Smartenance to simplify their maintenance processes. The international plants in the Festo Group around the world use the digital tool for maintenance and incident management and to provide ongoing feedback as part of a continuous improvement process.
费斯托 (Festo)是一家全球性的独立的家族企业，总部位于德国埃斯林根。自成立以来，Festo在工业自动化技术和技术教育方面制定标准，从而为环境、经济和社会的可持续发展做出贡献。公司为超过35个行业的30万家工厂和过程自动化客户提供气动和电驱动自动化技术解决方案，其中生命科学和实验室自动化业务受到越来越多的关注。Festo产品和服务遍布176个国家。2022年，费斯托在全球61个国家的250多个分支机构拥有约20800名员工，实现销售额38.1亿欧元。每年约7%的销售额用于研发。在这家学习型企业，1.5%的销售额用于基础和进一步培训。Festo 教学培训 (Didactic SE) 是全球领先的技术教育和培训供应商，为全球客户提供工业环境中全面的数字化和常规学习解决方案。
